在cruise direct上定了costa的邮轮,付了全款,10月7号出发,在mycosta上做了web checkin,可是点船票选项的时候跳出来了一段话
“we are sorry, it is not possible to generate your cruise ticket at the moment. The ticket will be issued within the time limits effective in the market where the
Booking was made. To find out these time limits, we advise you to consult the General contractual conditions or ask your Travel Agency. We also remind you that all the Guests’ personal details must also be entered (please be sure the web check-in is completed in its entirety) and the whole
Booking payment must be registered.””
说是时间没到,客户离开船还有20天了,为什么没有票,是不是我填写的信息有问题? 我用的是欧洲的地址,国籍填的
中国,难道有问题?
急等解答,谢谢各位
2,提供一个类似的例子:我自己订msc的时候,web checkin之后发过来了船票,但是网站上总是生成不了。
您付款了,應該在訂購的網站上或者手機短消息或者伊妹兒有付款完成的顯示吧。