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楼主上传完所有资料后点了提交并完成付费（打信用卡客服，银行确认付款成功，给了一串流水号），8月2日提交，收到系统自动邮件，8月13日又收到一封邮件（邮件主题包含了申请编号），登陆GCKey账号，发现申请没有显示在已提交那一栏里。之前的申请还在未提交中，可以点continue application，但没有可以操作的按钮，不能上传，不能提交。上一栏还有个ａｄｄ ａｐｐｌｉｃａｔｉｏｎ ｔｏ ｙｏｕｒ ａｃｃｏｕｎｔ，楼主也试过了，页面竟然提示该申请已经关联到你的账户，激动地跟着链接回到主页，还是空空如也．．．连ｄｅｌｅｔｅ ａｐｐｌｉｃａｔｉｏｎ我都点过了，胆颤心惊地点下确认删除，不变的还是这个页面，可以说是很绝望了。
现在回忆起来，唯一的bug是我在付款时，错点了cancel payment（按键设计违反常理啊！一般确认在右，取消在左，但这个取消在右的...）。刚点完就发现点错，网页还在转圈圈，又点了一遍确认付款，同时收到银行卡消费短信了。但是，没有保存网页上的收据，导致现在没有Receipt No.
电话咨询了北京的VFS，被告知网申系统他们也没有权限的，只能发邮件问领馆，但是，耿直小姐姐最后说了句“领馆一般不回邮件的”...
不死心，还是发了封邮件去问领馆，收到两封自动回复，一封英文的，很短，意思就是我们收到邮件了，会很快给你个综合的回复。一封中文的，大概就是上一封所说的综合回复，就是把网上帮助中心的Ｑ＆Ａ复制粘贴了一遍（在这之前每一个问题我就都看过了，真的没有我这个情况的解答），ｐｌｕｓ如果你的问题在以下之列，我们不作回复，如果其它问题，我们会在１５工作日内回复。想想１５工作日．．．黄花菜都凉了。
楼主现在又准备了纸质申请，虽然说不能重复申请，但真不是我想重复签啊。北京ＶＦＳ的小姐姐是这么说的，如果签证官发现你重复提交了申请，会向你电话询问。楼主就想，电话询问那更好，到时候把这个情况说一遍，要比继续等下去要靠谱些。
最后，网申的１００＄ＣＡＤ暂时也申请不了退款，因为没有Ｒｅｃｅｉｐｔ Ｎｏ．．．
有没有人遇到过同样的问题，已经解决的是怎么解决的？没有解决的可以等等看楼主的后续申请结果。
ｓｉｇｈ．．．
2004-2024 © 穷游网® qyer.com All rights reserved. Version v5.57 京ICP备12003524号 京公网安备11010502041090 京ICP证140673号
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附图:GCkey申请页面交完费后的状态，已提交那栏什么也没有，而未提交里的也无法再提交，右边两个"continue", "delete"都点过了，没用。
2018-08-15，参考了这个帖子（https://bbs.qyer.com/thread-1106409-7.html）里的某回答 ，发邮件给IPRMS-SIGPR@cic.gc.ca申请退款
2018-08-16，收到回复
发件人: "FIN Refunds / Remboursements FIN (IRCC)" <IRCC.FINRefunds-RemboursementsFIN.IRCC@cic.gc.ca>
主题: FW: Refund Payment V3256xxxx
Hello,
Your application is currently allocated to the receipt. You will be required to use the CIC WebForm to request to withdraw your application.
Here is the link: http://www.cic.gc.ca/english/contacts/web-form.asp （这个链接，就是我对加签最头痛的web form...因为从头到尾填了不知道几遍...第二头疼的是自动回复邮件里的"list of common issues"，常见问题解答，然而并没有跟这个破系统有关的话题）
Thank you,
Financial agent | Agent financier (JG)
Refunds team | Équipe des remboursements
How to request a refund: http://www.cic.gc.ca/english/information/fees/refund.asp
4. 2018-09-11，时隔将近一个月，收到回复，主要就是让我重新截屏啊blabla，截屏要求包含网址栏，最好从登陆开始每屏都截一下。
发件人: "CE CSC Do Not Reply / Ne Pas Repondre CSC EC (IRCC)" <IRCC.CECSCDoNotReply-NePasRepondreCSCEC.IRCC@cic.gc.ca>
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We are sorry that you are experiencing difficulties linking your application to your account.
There could be different reasons why you faced these difficulties. We invite you to take a look at the list of common issues encountered when linking an application, and their resolutions.
***省略一页纸的常见问题清单***
Our online system could be down(来自官方的吐槽？):
please visit our website for more details on the different planned and unplanned outages.
If you are still experiencing difficulties, please write back to us using the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
All the answers provided while trying to link your application. To do this:
once on that page and after entering all your answers, provide us with screen shots.
Any error messages. To do this, provide us with screen shots 【此处重点】 showing the full browser window, including the website address field of the:
page preceding the error, and
error message.
The personal information page of your passport.
We will be pleased to follow up on your request within 10 business days following reception of the above information.
Sincerely,
Karine, Agent 4302
5. 2019-09-19 在补充了截图后又收到回复了
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided. If you are experiencing difficulties using our online services, here are some tips that may help you:
*If you have multiple online accounts, please make sure you are accessing the account used to submit your application,
*Verify that the information you are entering is correct,
*Do not access our online services from a favorite link as our pages are updated regularly,
*Make sure you use the most recent version of your browser. Please consult our Help Centre for more information on how to download or upgrade your internet browser,
*Clear your browser cache, and
*Close your browser and try again.
(以上都没用）
Furthermore, if you are unable to open a session with your GCKey, we recommend that you create a new username and password to obtain another GCKey. （应该试试新建一个账号）
Once on the homepage, you can enter your personal information in order to create a new account.
If you wish to link your new account to an online application that has already been submitted, you can click on Add (link) your application to your account.
If you are still experiencing technical difficulties, please fill out the IRCC Web form and provide the following information:
Surname - Exactly as it appears on the application, passport or identity document
Given name - Exactly as it appears on the application, passport or identity document
Date of birth (YYYY-MM-DD)
Country of birth
Screen shots of all your answers appearing on the Link an existing application to this account page.
We will be pleased to answer your enquiry once we receive this information.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Patricia, Agent 3566
签证类型：加拿大个人旅游/商务/探亲访友签证签证
入境次数：多次
停留时间：180天
有效时间：1-10年
办理周期：23个工作日
递签城市：北京 需要本人签证中心录指纹
受理范围：北京,广东,四川,辽宁,重庆,天津,湖北,陕西,福建,甘肃,贵州,海南,河北,黑龙江,河南,湖南,江西,吉林,内蒙古,宁夏,青海,山东,山西,新疆,西藏,云南,广西,上海,江苏,安徽,浙江
签证类型：加拿大个人旅游加急签证
办理周期：11个工作日（收齐资料之日起）
签证信息：是否面试：否 可停留天数：180天
递签城市：北京 需要本人签证中心录指纹
入境次数：多次 签证有效期：1-10年
受理范围：北京,上海,广东,四川,辽宁,重庆,天津,湖北,陕西,江苏,安徽,福建,甘肃,贵州,海南,河北,黑龙江,河南,湖南,江西,吉林,内蒙古,宁夏,青海,山东,山西,新疆,西藏,云南,浙江,广西
签证类型：加拿大签证转移服务/加拿大过境签证
入境次数：多次/单次
停留时间：以申请行程为准 /2天
有效时间：以使馆签发为准/2天
办理周期：12个工作日（收齐材料之后）/23个工作日（收齐材料之后）
递签城市：北京 需要本人签证中心录指纹
受理范围：北京,上海,广东,四川,辽宁,重庆,天津,湖北,陕西,江苏,安徽,福建,甘肃,贵州,海南,河北,黑龙江,河南,湖南,江西,吉林,内蒙古,宁夏,青海,山东,山西,新疆,西藏,云南,浙江,广西
加拿大个人旅游签证（有美/加记录）简化材料：在过往十年中访问过加拿大的人士或目前持有有效美国非移民签证的人士可以办理
特别提示：订单有效期为3个月，在有效期内未办理，视为自动放弃，予以退款处理，敬请谅解。
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