Payment


1 How can I make payment for ticket and add-on services?
You might make a payment with following options:
1. Pay online with types of card on website www.vietjetair.com:
1.1. By credit card/debit card of Visa , Master, Amercian Expressm JCB
1.2. By debit card through smartlink
2. Pay later at ticketing office of Vietjet and designated banks, Internet banking, ATM/POS machine.


2 I made payment for ticket by credit card but failed, what should I do?
Please check input information of card number, account name, expiry date, CVV number to make sure it is corrected
If failed, please contact a bank of issuing card to check online payment option, online transction limit


4 Which reasons of being failed to book ticket and make online payment?
The unsuccessful payment could be many reasons. Please refer to following information:
+ Unregistered online payment option (for Visa card, Master card, American Express and JCB)
+Unregistered online payment optin for ATM card
+Payment option limited / payment balance regulated by bank
+ Incorrect card information input
To find reasons, please contact bank of issuing card


5 Passengers made online payment for ticket and being charged more than once, how to solve this issue?
If online payment being charged more than once for one ticket happened, please refer to following solutions:
- Contact Call Center of Vietjet at 19001886 for assistance to get refund
- Contact bank of iussing card for assistance to get refund"




摘自官网的文章：
翻译过来为：：




付款


1如何为机票和附加服务付款？ 您可以使用以下选项进行付款： 1。使用网站www.vietjetair.com上的卡类型在线付款： 1.1。通过Visa，Master，Amercian Expressm JCB 1.2的信用卡/借记卡。通过 smartlink 借记卡2.稍后在Vietjet的票务办公室和指定银行，网上银行，ATM / POS机付款。2我用信用卡支付了机票，但是失败了，我该怎么办？ 请检查卡号，账号，有效期，CVV号输入信息，确认更正 如果失败，请联系发卡银行查看在线支付选项，在线转账限额




















4未能预订机票并进行在线支付的原因是什么？
不成功的付款可能有很多原因。请参考以下信息：
+未注册的在线支付选项（适用于Visa卡，万事达卡，美国运通卡和JCB）
+未注册的在线支付服务，适用于ATM卡
+支付选项限制/银行监管的支付余额
+输入的卡信息不正确
查找原因，请联系发卡银行


5，乘客在线支付机票并多次收费，如何解决？
如果发生一张票的在线支付费用超过一次，请参考以下解决方案：
- 联系Vietjet的呼叫中心，电话号码是19001886，以获得帮助以获得退款
- 请联系iussing card银行获取帮助以获得退款“






https://www.vietjetair.com/Sites/Web/en-US/NewsDetail/faq/2288/payment