各位达人帮忙一个问题,我在virgin west APP上买了9月29号从
牛津到
爱丁堡的一趟车off peak的车,当时显示这是个直达车,现在的问题是我在APP上只能看到起始是Oxford,达到是Edinburgh,中间的停靠信息都没有了,最要命的是trainline上查不到这个0换乘的车信息,发车9:12
当初看的时候上午起码还有两班,现在都是至少一个换乘的,目前没有邮件通知我取消或是改变时间,只有一封5月底的邮件virgin west的,原文如下“On 16th May it was announced that on the 24 June 2018 the East Coast Main Line will no longer be operated by our sister company Virgin Trains East Coast. From that date the LNER (London North Eastern Railway) will take over, carrying on all their hard work. As you can imagine, we’re all disappointed with the decision.
Just to reassure you that our West Coast services are completely unaffected by the decision. Your travel plans won’t be impacted or amended by this news.”
各位版主和旅友们,这个怎么破?我能登上网页virgin west的账户,这张票还在,也没系统通知,然后就是virgin和LNER的界面没有直达的火车信息,而联系他们的网上表格根本提交不了。难道说我只要跳上当天发往
爱丁堡的offpeak车就完了?能到就行不管是不是直达的了?多谢能帮我解惑一下吧。感觉银子被亏了。
你可以写email给virgin,我写过给GRW关于买错车票,有回复的,虽然自动回复说啊我们现在很忙,可能要一个月才能回复你,但是最后是1周回复了