Unfortunately we have no chance to cancel free of charge.
We can offer to make a reservation change or name change until March 2021.
Please send us a new arrival day.
InterContinental Hotels Group
Bookings made prior to 6 April 2020 at IHG hotels can be changed or cancelled for stays up to 31 August 2020.
For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by June 30, 2020.
For reservations made prior to March 12, 2020: You may now change or cancel any future reservation, without penalty, as long as you do so at least 24 hours before your scheduled arrival date, but not later than August 31, 2020. This includes reservations described as“non-cancellable”or Advance Purchase.
With some very limited exceptions, existing reservations booked before July 1, 2020, for arrivals through July 31, 2021, can be cancelled at no charge up to 24 hours before your scheduled arrival.