各位前辈,大家好!
我在2015.09.09在priceline预订了2015.12.05
柬埔寨 暹粒的一家
酒店,采取直接预订,不是express deal ,也不是bid 方式。直接预订
酒店,支付成功,手机收到信用卡消费信息。划款成功。我的邮箱里收到预订单。
可是再三考虑后,由于家里有事情,不能出行,网上have chat 联系在线售后服务,想取消预订
酒店。(对于我预订的这个
酒店,priceline取消预订政策是:
Cancellation Policy
Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy).)
网上联系
美国那边的售后服务代表,have chat ,回答是:需要我自己打电话联系客户中心处理取消预订。没有回答其他任何有效信息。死也不回答我的其他问题,如:可以直接在网上取消吗? 取消后预订
酒店后 划款可以全部退回我的信用卡吗?取消预订后 会收取我的其他手续费吗?
酒店在我取消后会收取我的任何种类费用吗? 售后服务都没有直接回答我的疑问。
请问各位前辈:
1. 可以直接在网上取消吗?
2.如果直接在网上取消,消费的金额会全部退回到我的信用卡里吗?
3. 取消预订后 会收取我的其他手续费 或 税费 吗?
4.
酒店在我取消后会收取我的任何种类费用吗?
谢谢大家帮忙确认指导下!
http://www.ehow.com/how_7695880_cancel-hotel-priceline.html
必须打电话。按你贴的信息,在入住日期的三天以前取消没有任何费用。
Once you've determined
your hotel room is eligible for cancellation, call **customer service
at** **877-477-5807**. Get ready to provide the agent with your trip
number, which is located under the "My Trips" tab of the website.
**Rooms booked on Priceline cannot be cancelled online**.
Read more : http://www.ehow.com/how_7695880_cancel-hotel-priceline.html
Once you've determined your hotel room is eligible for cancellation, call **customer service at** **877-477-5807**. Get ready to provide the agent with your trip number, which is located under the "My Trips" tab of the website. **Rooms booked on Priceline cannot be cancelled online**.
https://www.priceline.com/help/#/faq/ext%28intl_phone_numbers%29