今年9月去
希腊旅游,离境时,在机场办理了退税手续,当时说,单张票据在100欧以上退税金额的,必须退回信用卡,不得提取现金,按照流程办好所有的手续。回国后,一直在等待退款,但一直没有收到,实在等不住的情况下,给环球蓝联去了封邮件,结果收到以下回复:
Thank you for your email.
Unfortunately, we have to inform you that the forms cannot be processed yet.
Due to the current financial situation in Greece, Global Blue has decided to suspend all refund payments until further notice.
We must stress this is a suspension only and once we can start to move money freely from Greece to fund and settle transactions, we will process all pending refunds.
Thank you for your understanding.
Yours sincerely,
Cathy You
Customer Service
Global Blue
我该怎么办?