Yes, you may upgrade the weight of Baggage Supersize not less than 24 hours prior to departure at our call centre/sales office/airport sales counter. The maximum pre-booked weight is 30kg. However, the Baggage Supersize Fee is non-refundable should a guest decide to downgrade the checked baggage weight.
关于后面一个问题,今天恰好看了亚航主页FAQ,可以回答你。原文如下,后附中文翻译,供参考:
Question:
Can I change my pre-booked Baggage Supersize Fee?
Answer :
Yes, you may upgrade the weight of Baggage Supersize not less than 24 hours prior to departure at our call centre/sales office/airport sales counter. The maximum pre-booked weight is 30kg. However, the Baggage Supersize Fee is non-refundable should a guest decide to downgrade the checked baggage weight.
问题:我是否可以更改订票时预购的大件托运行李额度?
答复:是的。请您(最迟不晚于出发前的24小时)致电我们的热线中心/销售部/机场票务柜台,升级您的大件行李托运额度。您可预订的最大托运额度是30KG。与此同时,如果您需要降低托运的额度,已支付的托运费是不能退还的。
http://www.airasia.com/cn/zh/faq.html
这个是亚航主页的FAQ,你可以自己去看看,我个人觉得挺实用的。