SIXT租车取消订单问题求助
5.29在SIXT APP上订了6.19-6.21的租车 当时已经用信用卡支付了139,61 EUR 然后不到24小时内我又取消了订单 然后我就咨询的国内的客服 退款的问题 最后的答案就是这个
您好。您的预订订单的租赁天数只有两天,根据我们的条款,预付订单取消需最少收取3天租赁的费用,这份预定订单是不会返还任何费用的。以下是我们咨询总部的邮件,您可以查看。
Dear Alice, You can find the rental agreement in Cobra with the number 9323069873. Since the reservation was only for two days and according to the T&C a cancellation fee of 3 days will be charged the customer will not get any refund for it. (That means the cancellation fee is 139,61 EUR).
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