法铁网上刷了钱,但是没拿到票
昨天晚上,我在法网上订了两张火车票,并用VISA卡刷了,但是最后的页面提示是 “The service is temporarily unavailable, and your request could not be processed.Please wait a few moments and try again. Thank you for your understanding."手机的短信已经提示我已消费欧元320。我专门按照他们邮件里提示的邮箱发了一封邮件过去,说明我的烦恼,但是信被退回来了,退回的邮件中说“被退回邮件信息:
主题:Please help me!
收件人:technical_informations@tgv-europe.com
退信原因:5.4.7 - Delivery expired (message too old) 'timeout'
退信原因查询:http://help.sina.com.cn/i/90/152_2.html”。如果现在再订一次票,势必又要刷320,怎么办好呢?不再订票又怕到时买不到票。