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2004-2025 © 穷游网® qyer.com All rights reserved. Version v5.57 京ICP备12003524号 京公网安备11010502041090 京ICP证140673号
营业执照
经营许可证
我刚才去google了一下，不少人在ryanair吃了这种亏，最后都是通过信用卡所在银行解决的。
http://www.ryanaircampaign.org/otherstory.html
这里面都是关于和ryanair干架的，挺有意思。
例如这个：
Charged after Site Malfunction and no Confirmation
Submitted 5 September 2008
Whilst I was Booking a flight on Ryanair.com, the website malfunctioned after I entered by credit card details. I waited until the next day but as I didn't receive any Booking confirmation, and as the flights had increased in price, I made a second Booking attempt, this time successful.
The next week I found that I had been charged for the unconfirmed flight.
I commenced faxing Ryanair daily explaining the situation and asking for a refund. Each day, I changed a line to note the dates that I had faxed them. Usually it took several attempts for the fax to go through (and a Eur16 phone bill) and I kept all the fax receipts, successful or no.
After 7 business days without response, on a Friday, I referred the matter to my credit-card issuer. They asked me to fax all the support paperwork, so I sent them all the faxes I had sent to Ryanair, along with a cover letter.
That Sunday, I received 2 template emails from Ryanair saying that I was not entitled to be refunded for either flight.
I printed out the emails, and faxed Ryanair back complaining that no-one had actually read my request, which was to refund the flight which had never been confirmed. I also notified them again that I had referred the matter to my credit-card issuer.
That day they appeared to process the refund, and I was able to contact my credit-card issuer and let them know that the dispute had been resolved.
I have received NO communication from Ryanair apart from two template "You are not entitled to a refund" emails.
So it appears that persistently faxing does work, but it takes time, at least 1 negative response from Ryanair, and referral to the credit-card issuer.
真败了，想买个便宜机票真不容易。。。
先顶再看，希望能找到解决办法。。。谢过各位大虾了~~~
这种事情,就花钱买教训吧.
不过很奇怪的说,因为我用的也是国内的信用卡买机票.一般都是在你的飞机起飞之后才会划钱走.怎么LZ的机票这么早就收费了?
正常情况下，Ryanair的票是不退的。