我在1月20日在
BOOKING.COM上订了一间叫4YOU的
酒店,是用于
签证的,可以免费取消的,昨天收到信用卡中心的账单,上面竟然出现了
酒店在我卡上扣了房费(已经确定并不是预授权)。发了邮件给该
酒店,
酒店的解释是:The payment was requested because of the BAUMA fair that is happening during your time of stay with us. this charge is an non refundable payment charge in case of cancelation or change in
Booking dates. Special terms and conditions during special events,但这个扣费我之前并没有收到任何来自
Booking和
酒店的通知和确认。金额是1100多美元,请问怎么办?急死了。。。