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2004-2024 © 穷游网® qyer.com All rights reserved. Version v5.57 京ICP备12003524号 京公网安备11010502041090 京ICP证140673号
营业执照
经营许可证
1.提供退票人本人的银行卡（debit）信息
2.退到credit shell
Dear XX,
Thank you for emailing Air Asia Payment Channel.
In line with industry practice, Airport Tax will only be refunded when contacted by the guest. To request for a refund, the guest should send an emailto acc_refundchannel@airasia.com . All Airport Tax refunds shall be subjected to a Processing Fee specified in our Fee Schedule. The mode of refund will depend on the guest's original mode of payment when the seat was purchased. The refund can only be given to the person(s) named in the Booking and not to a third party, in accordance to the mode of payment for the seat. Do provide us with the following information when you contact us for your refund.
a) Payment by credit card:
1. The Reservation/ Booking Reference Number
b) Payment by Direct Debit or Cash or Travel Agent:
1. The Reservation/ Booking Reference Number
2. Bank Account Number
3. Bank Name
4. Bank Branch
5. IC Number(If Any)
6. Name of Account Holder (Refund can only be given to the person named as a guest in the Booking and not to a third party).
7. Contact Number
Kindly provide bank acc details as per above. Thank you
Warm Regards,
Firdaus
Payment Channel Team
AirAsia Berhad