之前购买的的
澳门--
新加坡往返机票, 被捷星航空提前了五分钟从
澳门起飞。
今天收到了捷星的电邮 ,告知我新的航班时间 。
并通知如果满意新的航班时间, 就直接按邮件中的确认按钮 。
如果不满意新的航班时间, 就发电邮给他们的客服中心 。
不过按照亚航的惯例 ,一般提前5分钟 ,是不给改航班的。
捷星发了这样一个电邮,从字面理解,貌似是可以要求改航班时间的,但是不知道 ,是不是只是客套而已。
我现在想到出发的航班,往前改两天,大家帮忙分析下,有没有这个可能?
Jetstar is sorry to inform you that since you made your
Booking, your flight schedule has been changed. We understand it can be frustrating when plans change, and we apologise for any inconvenience caused. While we try to avoid any changes to our timetable, in this instance it was unavoidable. The change to the schedule has been made so we can maximise our aircraft utilisation and continue to offer you everyday low fares.
Please check the itinerary below for your new flight time:
Your New Itinerary
Flight Date: 19Jul11
Flight Number: 3K 576
Departing: Macau 18
Arriving: Singapore 21
Flight Date: 21Jul11
Flight Number: 3K 575
Departing: Singapore 13
Arriving: Macau 17
Please click the button above to be directed to our website. Once there follow the prompts to accept the change.
If your new flight time is not acceptable please contact our Reservations team for other available alternatives by clicking on the following contact details link www.jetstar.com/au/en/contact-us/contact-centre.aspx
Once again, Jetstar apologises for any inconvenience that may have been caused as a result of this flight schedule change, and we look forward to welcoming you onboard soon.
Yours sincerely,
Jetstar Customer Service
忘前改恐怕要付差價吧?!