Dear
We wish to inform you that the flight timings under your
Booking, D3QCAT, have been changed. We apologise for any inconvenience caused.
Your new flights details are as follows.
Sat, 01 Oct 2011
Flight DG7929 from Hong Kong to Manila,Clark now departs at 21 and arrives at 23 hrs
Thu, 06 Oct 2011
Flight DG7928 from Manila,Clark to Hong Kong now departs at 19 and arrives at 21 hrs
Please ensure all passengers in the travelling party are aware of the flight itinerary.
Please note, all times listed are local. Schedule details for any other flights you may have booked with us remain the same as per your original itinerary, unless advised otherwise.
WHAT DO YOU NEED TO DO NOW?
If the revised flight times outlined above is suitable, simply click below to confirm your new flight details:
CLICK HERE TO CONFIRM YOUR NEW FLIGHT DETAILS
Remember, at all times you can check your flight details by clicking on "View/Change/Resend Itinerary" at www.tigerairways.com
If the flight times are not suitable, the following options are available to you:
1 - If you would like to travel at another time (within 7 days either side of the flight dates above), please contact our call centre staff (contact numbers below). They will be able to rebook you, free of charge, on your chosen new flight.
2 - If you would like to travel outside of 7 days of the flight dates above or if you would like to change your destination, please contact our call centre staff (contact numbers below). They will be able to re-book you to your chosen new flight(s), but please note that any difference in fare and/or taxes & charges will apply.
3 - If the new times above are not suitable and you are not sure when you would like to travel, then our call centre staff (contact numbers below) can arrange for a flight credit to be issued to the value of the unused portion of your fare. You then have six months to spend the credit on another Tiger Airways flight.
4 - If we can't find a suitable alternative travel option for you, we will be happy to refund the unused portion of your fare. Our call centre staff are available at the contact numbers below.
Don't forget to check in for your flight 2 hours before the new departure time. The check in desk will close promptly 45 minutes before departure - that's so we can make sure we depart and arrive on time.
Thank you for choosing Tiger Airways.
Yours faithfully,
Reservations Team
Tiger Airways
P.S. Please DO NOT reply to this email. It is an automated system and will not reach us.
如果你打算调整至前后7天内的航班，打电话，可以免费改签。
2 - If you would like to travel outside of 7 days of the flight dates above or if you would like to change your destination, please contact our call centre staff (contact numbers below). They will be able to re-book you to your chosen new flight(s), but please note that any difference in fare and/or taxes & charges will apply.
如果你打算调整至7天以外，或者更改目的地，打电话，但是会收取价差或其他税费（我认为是改签费）
3 - If the new times above are not suitable and you are not sure when you would like to travel, then our call centre staff (contact numbers below) can arrange for a flight credit to be issued to the value of the unused portion of your fare. You then have six months to spend the credit on another Tiger Airways flight.
如果你认为怎么改都不成，打电话，可以把款项退去虎航credit账户，你有六个月时间使用这个credit预订其他航班
4 - If we can't find a suitable alternative travel option for you, we will be happy to refund the unused portion of your fare. Our call centre staff are available at the contact numbers below.
如果无法调整至其他航班，还可以退款（个人认为是退至信用卡）
顺便问下，你是用你本人的信用卡买的这个票子吗，这个航班是虎航销售但是是SEAIR执飞的，不知道登机时会不会核对信用卡呢。