To comply with the requirements of International Card Schemes, Vietnam Airlines has already completed the system change since 12 October 2012.
However, some issuing banks have not updated their systems, which results in the failure of transaction authentication/authorization when their card members use the cards to purchase tickets on Vietnam Airlines website with error “THE EXTERNAL VALIDATION OF YOUR CARD HAS FAILED”.
When this error happened, please:
Immediately contact your issuing bank for this issue.
Contact us at ec.helpdesk.pmd@vietnamairlines.com and provide all the transaction details including the response message, the link to the fail page, the passenger’s name, flight number, date of travel.
To comply with the requirements of International Card Schemes, Vietnam Airlines has already completed the system change since 12 October 2012.
However, some issuing banks have not updated their systems, which results in the failure of transaction authentication/authorization when their card members use the cards to purchase tickets on Vietnam Airlines website with error “THE EXTERNAL VALIDATION OF YOUR CARD HAS FAILED”.
When this error happened, please:
Immediately contact your issuing bank for this issue.
Contact us at ec.helpdesk.pmd@vietnamairlines.com and provide all the transaction details including the response message, the link to the fail page, the passenger’s name, flight number, date of travel.
事实是这样的 ,这个和越南航空没有关系。 用信用卡支付的时候,可能你的信用卡已经开通了国际支付功能,而且可以刷外币,在其他国家也刷过。
但是,必须还要开通一个,刷外币的网上认证功能,才能在网上刷外币。打电话给发卡行,他们会帮忙弄好的。
我就是这么解决的,希望可以帮到你。