宿雾太平洋怎样要求免费改签？-RP爆发，竟然还打电话给我确认！改签成功

突然察觉宿雾太平洋自行更改了航班时间，我菲律宾国内段来回航班都被推迟了。最要命的是影响到我飞回上海的航班了。本来我预留3小时转机时间，现在这样被他一改航班时间，转机时间变成只有1小时1刻钟了。


各位谁能告诉我怎么办，谁有宿雾太平洋email地址或国内联系方式啊，我要跟他们去谈给我免费改签！！！


谢谢


最新情况，在我发了2封EMAIL之后，今早竟然收到菲律宾英文电话，那口音多么华丽。。。

我email里给了2个option，CEBUP的同志竟然非常华丽的答应了要求比较复杂的OPTION 1

还打电话给我最后确认，确认之后立即收到了email确认。。。多么优质的服务啊！！！


附上我的email内容。


Dear Sir or Madam,


We booked your flights on Oct. 14th 09. But I happened to check my Booking today; I found out the times of departure are all changed without any previous notice.


Confirmed no. XXXXX


Original: 5J 341 l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1440H Arrive 1555H


5J 342 l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1615H Arrive 1730H


Now: 5J 341 l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1615H Arrive 1730H


5J 342 l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1750H Arrive 1905H





The changes can not be accepted totally. Because we booked your another international fights RETURN shanghai – manila.pls check the time of fights as follow,


Confirmed NO. XXXXX


5J 679 l SHANGHAI-MANILA l Thursday, Jan 21, 2010 l Depart 0030H Arrive 0400H


5J 678 l MANILA-SHANGHAI l Tuesday, Jan 26, 2010 l Depart 2020H Arrive 2345H





If appling your new time ( we arrive manila at 1905H to catch our plane departing to Shanghai at 2020H), there will be no enough connecting time for us.


I checked your schedule again and rearrange our travel plan according to your new schedule. So pls help change our Booking for us free of charges as follow,


OPTION 1 ( which is preferred) :


l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 0710H Arrive 0825H


l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1210H Arrive 1325H


OPTION 2 ( if you have difficults with OPTION 1, OPTION 2 is the least we can accept):


l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1615H Arrive 1730H ---need no change.


l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1535H Arrive 1650H





Thank you for your kind support in advance, I am looking forward to you swift reply with good news.

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