突然察觉宿雾太平洋自行更改了航班时间,我
菲律宾国内段来回航班都被推迟了。最要命的是影响到我飞回上海的航班了。本来我预留3小时转机时间,现在这样被他一改航班时间,转机时间变成只有1小时1刻钟了。
各位谁能告诉我怎么办,谁有宿雾太平洋email地址或国内联系方式啊,我要跟他们去谈给我免费改签!!!
谢谢
最新情况,在我发了2封EMAIL之后,今早竟然收到
菲律宾英文电话,那口音多么华丽。。。
我email里给了2个option,CEBUP的同志竟然非常华丽的答应了要求比较复杂的OPTION 1
还打电话给我最后确认,确认之后立即收到了email确认。。。多么优质的服务啊!!!
附上我的email内容。
Dear Sir or Madam,
We booked your flights on Oct. 14th 09. But I happened to check my
Booking today; I found out the times of departure are all changed without any previous notice.
Confirmed no. XXXXX
Original: 5J 341 l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1440H Arrive 1555H
5J 342 l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1615H Arrive 1730H
Now: 5J 341 l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1615H Arrive 1730H
5J 342 l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1750H Arrive 1905H
The changes can not be accepted totally. Because we booked your another international fights RETURN shanghai – manila.pls check the time of fights as follow,
Confirmed NO. XXXXX
5J 679 l SHANGHAI-MANILA l Thursday, Jan 21, 2010 l Depart 0030H Arrive 0400H
5J 678 l MANILA-SHANGHAI l Tuesday, Jan 26, 2010 l Depart 2020H Arrive 2345H
If appling your new time ( we arrive manila at 1905H to catch our plane departing to Shanghai at 2020H), there will be no enough connecting time for us.
I checked your schedule again and rearrange our travel plan according to your new schedule. So pls help change our
Booking for us free of charges as follow,
OPTION 1 ( which is preferred) :
l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 0710H Arrive 0825H
l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1210H Arrive 1325H
OPTION 2 ( if you have difficults with OPTION 1, OPTION 2 is the least we can accept):
l MANILA-KALIBO l Thursday, Jan 21, 2010 l Depart 1615H Arrive 1730H ---need no change.
l KALIBO-MANILA l Tuesday, Jan 26, 2010 l Depart 1535H Arrive 1650H
Thank you for your kind support in advance, I am looking forward to you swift reply with good news.
影響到你轉機是肯定可以免費改簽的哦~~
但是,這個國內的代理肯定沒法幫你弄,你得打電話到馬尼拉~~
先用100塊錢去聽他們電話里好聽的音樂吧...
郵件的話,我是嘗試過5個地址,都沒有收到回覆撒~~~ ”
email似乎真的很少可以收到回复的,你尽管试下
如果e文还可以的话,还是电话吧!
理論上,這是他們的錯,雖然最好提前改,沒有渠道的話,就當時要求改咯~~~
是他們改時間在先,你訂完票后又不可能一直關注他們的航班情況,所以按道理哦,只要你改的飛機上有座,他們就該給你改哦... ”
请问jet 大人, 他们还有可能自己把航班改时间呀》??那请问怎么查的呢??
理論上,這是他們的錯,雖然最好提前改,沒有渠道的話,就當時要求改咯~~~
是他們改時間在先,你訂完票后又不可能一直關注他們的航班情況,所以按道理哦,只要你改的飛機上有座,他們就該給你改哦... ”
这是理论上,可是实际执行上就不好说了。
但是,這個國內的代理肯定沒法幫你弄,你得打電話到馬尼拉~~
先用100塊錢去聽他們電話里好聽的音樂吧...
郵件的話,我是嘗試過5個地址,都沒有收到回覆撒~~~
我不是剛換成白貓了嘛~~~ ”
换回来是对的,不然是杯杯熊的品牌损失
打到馬尼拉啊~慢慢幾塊錢一分鐘,聽音樂吧~~~ ”
嘿嘿,我都是用公司电话打,慢慢聊。。。。。
我在想我马尼拉-宿务中间预留了5个多小时呢,那么久真纠结~
打電話問他們吧。。
我到了马尼拉之后直接去他们柜台改会ok吗?