刚刚收到亚航的邮件,说之前订好的3月21日下午一点半从
吉隆坡回成都的航班D7 2624被取消了,太突然了啊!我是第一次出境游,
行程都安排的差不多了,现在遇到这个事情,很着急该怎么办呢?
是不是只能另外预定航班,之前的机票钱怎么退我呢?
下面是我复制了一段亚航发给我的邮件,希望坛里的前辈能帮我出出合适的主意~谢谢了!
Dear Valued Guest,
We refer to your flight D7 2624 on scheduled to depart at [1330hrs] from Kuala Lumpur Low Cost Carrier Terminal.
We regret to inform you that the above flight has been cancelled as we are reducing our frequency to/from Chengdu from 7 times weekly to 5 times weekly. In view of this, flights on Thursdays and Sundays are no longer operating as scheduled.
Please contact us at airasiax@airasia.com , if you
· wish to move to any of our other Kuala Lumpur-Chengdu flights of your choice;
· wish to cancel your ticket and request for a refund;
· have any concerns you would like us to address; or
· require a letter for your travel insurance provider.
打了亚航的客服电话,把航班提前了一天,幸好后面的
酒店还没定~
不想压缩在泰国的时间,所以只能去程提前,回程推后,这样又不想在吉隆坡多耗2天,于是想把吉隆坡飞普吉和清迈飞吉隆坡的航班再分别提前和延后。所以发邮件给亚航,客服回复说所有航班都可以免费修改。不过我还没有实践。。不知是否可以改来回程以外的航班啊?