Luggage AllowanceCustomers' luggage is loaded into the hold of the coach and will normally remain there until arrival at the destination or interchange point.The coach driver will load and unload your luggage for you and customers are advised to watch this process so that they know whereabouts in the hold their luggage is loaded.You can take one or two medium sized suitcase or rucksacks with you and these will be stored securely in the hold. They should be no more than 70(h) x 30 (w) x 45cm (d). Luggage allowances may vary by service and you should check individual timetables for full details. You are also allowed one small piece of hand luggage which you can carry onboard. This should fit in the over head rack or under your seat.