In line with industry practice, Airport Tax will only be refunded when contacted by the guest. To request for a refund, the guest should send an email to aax_refundchannel@airasia.com . All Airport Tax refunds shall be subjected to a Processing Fee specified in our Fee Schedule. The mode of refund will depend on the guest's original mode of payment when the seat was purchased. The refund can only be given to the person(s) named in the
Booking and not to a third party, in accordance to the mode of payment for the seat. Do provide us with the following information when you contact us for your refund.
a) Payment by credit card:
1. The Reservation/
Booking Reference Number
b) Payment by Direct Debit or Cash or Travel Agent:
1. The Reservation/
Booking Reference Number
2. Bank Account Number
3. Bank Name
4. Bank Branch
5. IC Number(If Any)
6. Name of Account Holder (Refund can only be given to the person named as a guest in the
Booking and not to a third party).
7. Contact Number
So please kindly provide us your bank account details as per above comment since the original payment was paid via Direct Debit (ALIPAY).
Should you have further inquiries, do kindly contact our Call Centre for further advice.
Warm Regards
Fitri
AirAsiaX Payment Channel
从小英语老师死得早，所以英文差点，呵呵，那位明白的说下，是什么意思，谢谢
爆款
热销
热销
大致意思：税款只有在乘客要求的情况下才会给退。客人需要发邮件到aax_refundchannel@airasia.com，退机场税会根据费用明细表上列明的标准收取手续费，费用的返还方式依据购票时的付款方式而定。退款只能返还给订单中列明的人，而不可以给第三方。当你联络我们要求退款时，请提供以下信息：
a)购票时使用信用卡付款：请提供订单代码
b)使用直接借记/现金或旅行社代理等方式：
1.订单代码 2.银行帐号 3.银行名称 4.开户分行名称 5.IC号码（如有）[这个可能是指马国公民的身份证号码] 6.银行帐户户主（退款只能返还给订单中列明的乘客而不可以给予第三方） 7.联系号码
如需进一步查询，请联络我们的呼叫中心。
可以写中文，是广州还不是深圳的客服帮你作了。。
caven 好同志