In line with industry practice, Airport Tax will only be refunded when contacted by the guest. To request for a refund, the guest should send an email to aax_refundchannel@airasia.com . All Airport Tax refunds shall be subjected to a Processing Fee specified in our Fee Schedule. The mode of refund will depend on the guest's original mode of payment when the seat was purchased. The refund can only be given to the person(s) named in the
Booking and not to a third party, in accordance to the mode of payment for the seat. Do provide us with the following information when you contact us for your refund.
a) Payment by credit card:
1. The Reservation/
Booking Reference Number
b) Payment by Direct Debit or Cash or Travel Agent:
1. The Reservation/
Booking Reference Number
2. Bank Account Number
3. Bank Name
4. Bank Branch
5. IC Number(If Any)
6. Name of Account Holder (Refund can only be given to the person named as a guest in the
Booking and not to a third party).
7. Contact Number
So please kindly provide us your bank account details as per above comment since the original payment was paid via Direct Debit (ALIPAY).
Should you have further inquiries, do kindly contact our Call Centre for further advice.
Warm Regards
Fitri
AirAsiaX Payment Channel
从小英语老师死得早，所以英文差点，呵呵，那位明白的说下，是什么意思，谢谢
爆款
热销
热销
可以写中文，是广州还不是深圳的客服帮你作了。。