在air pacific官网定了去
斐济的机票和
酒店，
斐济航空的392航班，
香港起飞。使用的信用卡支付，付费成功后，网站发送了确认邮件（如下），并且飞机上的座位都排了出来，，却没有发单独的电子机票。今天给我朋友单独只订了机票，付款后马上就发来了电子机票。
而我咨询
香港入境处，他们说没有问题。但是深圳边检，一开始说必须要有
斐济的
签证，我告诉他们是免签的，他们过
十分钟让我再打电话，我说只有收到
行程确认单，没有电子机票，他们说你最好要有电子机票打印的，否则只有护照和
酒店机票的
行程单，不敢把保证能让你过关去
香港。
但air pacific官方网站的电话都没有办法接通，网站上也没有提供发送电子机票的服务，忙了一下午，没有任何结果。
不知道，应该如何再让他们能发一份电子机票邮件，如果不发，只凭借他们旅行套餐的确认书的话，能否确保过还过到
香港坐
斐济？
请熟悉的朋友给指点一下，谢谢！
Your trip: Hong Kong to Nadi
Use the airline confirmation code for check-in with the airline. Your hotel reservation is confirmed.
Air Pacific Holidays itinerary number: 11552XXXXXXX
Main contact: zhang XXXX
E-mail: zhSSSSSSn@vip.163.com
Home phone:
+86 (0) 757 8XXXXXXX07
Traveler and cost summary
zhang XXXXXXXX Adult Add Frequent Flyer number(s) $2,119.84
lin XXXXXX Adult Add Frequent Flyer number(s)
Flight taxes/fees, Taxes & Fees $700.16
Total amount charged $2,820.00
Note: The flight portion of your trip is charged directly by the airline. This will result in you receiving a separate credit card charge for the flight, but the total charges on your credit card will be equal to the trip price.
View payment history.
Flight summary
Sat 31-Mar-12
Hong Kong (HKG)
Depart 4 pm
Terminal 2 to Nadi (NAN)
Arrive 7 am +1 day
5,088 mi
(8,188 km)
Duration: 10hr 10mn
Air Pacific
Flight: 392
Economy/Coach Class ( Seat assignments upon check-in ), Boeing 747-400
Total distance: 5,088 mi (8,188 km)
Total duration: 10hr 10mn
Thu 5-Apr-12
Nadi (NAN)
Depart 8 am to Hong Kong (HKG)
Arrive 2 pm
Terminal 2
5,088 mi
(8,188 km)
Duration: 10hr 25mn
Air Pacific
Flight: 391
Economy/Coach Class ( Seat assignments upon check-in ), Boeing 747-400
Total distance: 5,088 mi (8,188 km)
Total duration: 10hr 25mn
Additional airline fees may apply at check-in
Fees may be charged by airlines for services such as preferred seat selection and baggage handling. Please note that fees are determined by the airline you check in with and may change at anytime.
See fees.
我订的时候有电子客票的啊，你是否没有写清楚邮箱？非常清晰的电子客票！只要凭借电子机票和酒店确认单就可以方便过境，没有任何麻烦。