我在OBB官网预订10月2日从
维也纳到
佛罗伦萨的EN235卧铺车票,在输入信用卡卡号confirm的过程中,弹出一个对话框,显示如下内容——“
Order failed!Your order could not be processed! The compartment cannot be booked. Please try again later, or contact the ÖBB Customer Service on 05-1717. (Error number: 02022, Support ID: 438.23136)Your order could not be completed. Your account has not been debited.”多次尝试均如此,请问是何原因?如何解决?另外,本人刚刚买了
奥地利境内的短途车票,一切正常,完全不存在上述问题!