我也是收不到保险单,打电话去广州亚航办事处问,可查到我们有买保险!但他们也无能为力,叫我打电话去马来西亚负责保险的部门问。我也无打。反正买了,就算数啦!另外我发Emall去回复如下:Thank you for emailing AirAsiaGo.com.
Please note that this askairasiago@airasia.com email address is intended for package flight + hotel enquiries only.
For all other enquiries, we recommend the following options:
(i) calling +603 2171 9333 (Self Help Menu)
(ii) submit your enquiry via the on-line feedback form available at http://www.airasia.com/my/en/faqdetailsform.html
(iii) login to LiveHelp (available via www.airasia.com) with your AirAsia member ID to get all your queries answered instantly!
Alternatively, you may also call our Premium Customer Service Line at 600-85-9999; available from 7 AM to 7 PM (GMT+8) daily, at a charge of RM 1.95 per minute. Please note that this service is only available if you are calling from a Malaysian telephone service provider (i.e. Telekom, Celcom, Maxis & DiGi).
Please note that this askairasiago@airasia.com email address is intended for package flight + hotel enquiries only.
For all other enquiries, we recommend the following options:
(i) calling +603 2171 9333 (Self Help Menu)
(ii) submit your enquiry via the on-line feedback form available at http://www.airasia.com/my/en/faqdetailsform.html
(iii) login to LiveHelp (available via www.airasia.com) with your AirAsia member ID to get all your queries answered instantly!
Alternatively, you may also call our Premium Customer Service Line at 600-85-9999; available from 7 AM to 7 PM (GMT+8) daily, at a charge of RM 1.95 per minute. Please note that this service is only available if you are calling from a Malaysian telephone service provider (i.e. Telekom, Celcom, Maxis & DiGi).
保单复印一份放家里。。
1.本计划的投保年龄为出生后满60天至85周岁。71-85周岁被保险人“意外身故、伤残”和“公共交通工具意外双倍赔付”的保险金额减半,保险费无变化。
2.请注意10岁以下及,10-18周岁未成年人的身故累积赔偿金不超过保险监管机构规定的人民币20万元和50万元。
3.投保人需在出发前投保并缴付保费以保证保险及时起保。
4.本保险计划在同一保险期限内每一被保险人在本公司投保以壹份为限,最终给付金额以保险单上载明的保险金额为限。
5.所有的保险责任、责任免除及其他条款均以正式保险合同为准。
6.本产品承保的高风险运动包括但不限于潜水、滑水、滑雪、滑冰、驾驶或乘坐滑翔翼、滑翔伞、跳伞、攀岩运动、探险活动、武术比赛、摔跤比赛、柔道、空手道、跆拳道、马术、拳击、特技表演、驾驶卡丁车、赛马、赛车、各种车辆表演、蹦极。
7.全球含北美除外国家:中国大陆,阿富汗,布隆迪,乍得共和国,东帝汶(民主共和国),厄立特里亚,几内亚,海地,伊拉克,科特迪瓦共和国,利比里亚,所罗门群岛,索马里,苏丹、伊朗、叙利亚、朝鲜、南极洲、布韦岛、赫德岛和麦克唐纳群岛、南乔治亚岛和南桑威奇群岛及其他救援公司无法提供服务的正在遭受联合国、欧盟、美国经济或贸易制裁的国家或地区。
5、开具发票提示:当发票抬头为单位名称时,须以单位名称做为投保人信息填写,证件类型选择其他,证件号码填写统一信用代码即可。当发票抬头为个人时,须填写真实有效的投保人和被保人信息即可。
如何开具发票:可直接在电子保单中回复“我要开发票”,当一张保单出现多名被保险人时须注明发票形式整张开具或单张开具,如需寄送须提供寄送地址。