怎么在wotif.com上取消酒店预订

43623411 来自论坛澳大利亚版面

我是26号订的B&B。但我现在想取消。因为地点不是太好。还有当时是预订记录上是164.95澳币，但从我的信用卡里面扣了1082块人民币。

我现在想取消预订，不知道该怎么弄，是否要收手续费呢？

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amywlj

我的英文水平有限，只是与诉WOTIF服务中心的工作人员以下句子：

1、Confirmation Number: 18308981

2、My name is Wang XXX ,come from china.

3. I would like to cancell my recervation, because I haved joined the team tourism.

4. I would like to know how much money will be deducted.

过了几分钟后，我收到一封E—MAIL：

As requested by WANG XXX on 15-12-2010 at 11 AM, all (1 room31/12, 1 room 01/01) of Wotif.com Booking #18308981 for WANY XXX atLindisfarne Motor Inn has been cancelled. A refund for AUD215.00 will be processed to the same card used to makepayment on this Booking in 3 - 5 working days. Included below is a tax invoice (for your information only) for theadministration charge on your refund. This amount is automaticallydeducted from your refund, as per the Terms & Conditions of Bookingwith Wotif.com. Tax InvoiceWotif.com Pty Limited ABN 81 092 257 504 Name: WANY XXX .com Booking Confirmation Number: 18308981Administration Charge Amount: AUD25.00 (GST Inclusive Total)GST: AUD2.27 We look forward to accommodating you in the future. The Team at Wotif.com

 添加讨论 2010-12-15 10:09

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43623411

谢谢，你的从信用卡里扣了多少钱？我的为什么是1000多呢？

我顶的是，2人，160AUD。不知道值不值，小猴姐给看看啊~

Property name: Burnbrow Manor Bed & Breakfast

Address: 1 Hopetoun Street (Princes Highway) , Allansford 3277 VIC, (Warrnambool)

Phone number: +61 3 5565 1380 or 0418 346 305 (Aust mobile)

Check-in: Sunday 26-Dec-10 from 1400hrs

Check-out: Monday 27-Dec-10 before 1000hrs

Queen bed, TV/Video/DVD, ensuite (double spa),wireless internet, central guest lounge, dining area and kitchenette, CH, AC. BBQ, set in native garden. Maximum 2 persons.

 添加讨论 2010-12-14 14:52

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小猴

引用 “原帖由 deeryi 于 2010-12-15 21 发表

wotif实在太黑了，我在booking.com上是可以取消不收取任何费用的，在hostelworld上取消也只收之前预定时预付的那10%，可是我现在要定的这个酒店，只在wotif上面能找到，怎么办啊？ ”

不太明白你的意思..你要的酒店既然只有在wotif上有,那你就预订就可以了啊!反正是你想要的酒店啊!!

 添加讨论 2010-12-16 07:16

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angel-smile

小猴，咱们这个好像是不能取消的：

Cancellations or changes to Bookings for this room will not be permitted for any reason. Once confirmed a Booking cannot be refunded or altered in any way.

楼主上面没贴出来Cancellation policy啊。

 讨论 10 2010-12-14 15:38

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