Comments: If I pick up at LOS ANGELES DOWNTOWN, Los Angeles, LA1, then return at SALT LAKE INTL AIRPORT, Salt Lake City, SLC, shall I be required to pay airport surcharge? ---------------------------------------------------------------- Response: Dear XXXXXXX(名字略去) Thank you for contacting the E-mail Customer Service team. No, there will no airport surcharge since the vehicle will be rented from an off airport location. If we can be of further assistance, please let us know.
Sincerely, XXXXXXXXXX(名字略去) Customer Service Representative ---------------------------------------------------------------
总结一下各方咨询的结果,或许对有相同疑问的驴友有帮助:
电话咨询AVIS中国的客服,一位小姐答“不清楚”,一位小姐答“要,不管取车在机场还是仅仅还车在机场,都要支付机场附加费”。说法不一。
没见到网站有明确的说明,通常只说在机场租车会发生机场附加费,因为要租用机场的车库,附加费用于支付机场车库的费用。火车站同理。
机场/火车站附加费的费用数目不小,以AVIS为例,在欧洲国家20%左右(自己经历过),美国据说低些为10%左右(自己未经历过),而且是以租车费、保险、GPS租金、汽油费等所有费用及其税金的合计数为基准来计算。正由于该合计数无法在下订单时确定,所以订单中不计入机场/火车站附加费(不像异地还车附加费,当两地门店确定便可确定)。因此无法通过下订单的方式来确定单纯在机场/火车站还车的话是否需要支付该附加费。
在此提问的同时在AVIS美国的网页提问,还算快,早上见到了客服的Email回复。提问与回复如下:
Comments:
If I pick up at LOS ANGELES DOWNTOWN, Los Angeles, LA1, then return at SALT LAKE INTL AIRPORT, Salt Lake City, SLC, shall I be required to pay airport surcharge?
----------------------------------------------------------------
Response:
Dear XXXXXXX(名字略去)
Thank you for contacting the E-mail Customer Service team.
No, there will no airport surcharge since the vehicle will be rented from an off airport location.
If we can be of further assistance, please let us know.
Sincerely,
XXXXXXXXXX(名字略去)
Customer Service Representative
---------------------------------------------------------------
可见答复是明确的,假如不在机场租车,仅仅在机场还车是不需要机场附加费的,想必火车站的情况相同。今年9月实践一下。
如果你不想付这笔费用自己又不赶时间的话完全可以选取在市区还车然后打个大巴去机场……
不过市区的门面往往都不太好找,在机场还车肯定更方便更可控些!
希望可以帮到您!