他们原来答应帮我预约到河口湖站的公共公交车,但是忙于别的事忘记了,到酒店门口,店里的工作人员都很好,要付钱,都不愿意载我去赶巴士,让我拉着行李箱背着包跑去车站,还告诉我能赶上,害我误过了到- 东京的巴士,损失了1800日元,只能说员工太冷漠了,没有爱心和责任心,严重不推荐,大家还是加点钱住其- 他温泉宾馆吧! three colleagues in the lobby and the hetel"s car parking on the front, even i want to pay, they refuse to pick me up to the station and they suggest me to run to station with huge luggages, finnally i unfortunately missed 巴士 to tokyo and wasted 1800 yen,i should say this hotel is really indifferent and stongly not recommend you to live here !!!